Welcome to Rahi Cabs. These Terms and Conditions ("Terms") govern your access to and use of our services, including our website, mobile applications, and related services provided by Rahi Cabs. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. Definitions
- ?Rahi Cabs? refers to the company providing cab booking services, including its website, mobile application, and customer support.
- ?User? refers to any individual who uses Rahi Cabs' services.
- ?Driver? refers to the person operating the vehicle provided through Rahi Cabs.
- ?Services? refers to cab booking, ride management, and related offerings provided by Rahi Cabs.
2. Eligibility
Users must be at least 18 years old to use Rahi Cabs. By using the services, users confirm that they meet this eligibility criterion.
3. User Obligations
Users agree to:
- Provide accurate and complete information during registration or booking.
- Use the services only for lawful purposes.
- Ensure timely payments for services used.
- Comply with applicable laws and regulations while using the services.
- Treat drivers and other users with respect.
4. Booking and Cancellation Policy
- Bookings are considered confirmed only after users receive a confirmation via email, SMS, or in-app notification.
- Users may cancel bookings at any time; however, cancellation charges may apply depending on the circumstances.
- No-show charges may apply if a user fails to appear at the designated pickup location without prior cancellation.
5. Payment Terms
- Payments must be made via the available payment methods, including digital wallets, credit/debit cards, and UPI.
- All fares are subject to applicable taxes, fees, and surcharges.
- Rahi Cabs reserves the right to revise fares or fees at any time without prior notice.
6. Liability
- Rahi Cabs functions as a platform connecting users with drivers and does not assume responsibility for the conduct of drivers.
- Rahi Cabs shall not be held liable for any direct or indirect damages, including personal injury, loss of property, or delays, unless otherwise required by applicable law.
- Users are responsible for their personal belongings during the ride, and Rahi Cabs will not be liable for any lost items.
7. Driver Obligations
Drivers associated with Rahi Cabs are expected to:
- Adhere to traffic rules and safety regulations.
- Maintain a clean and hygienic vehicle.
- Behave professionally and courteously with passengers.
8. Intellectual Property
All content available through Rahi Cabs, including text, images, logos, and software, is the property of Rahi Cabs and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any content is strictly prohibited.
9. Privacy Policy
Rahi Cabs is committed to protecting user privacy. By using the services, users consent to the collection and use of their information as outlined in the Privacy Policy available on our website.
10. Termination of Service
Rahi Cabs reserves the right to terminate or suspend user accounts at any time without notice if there is a breach of these Terms or if it is necessary to protect the interests of Rahi Cabs.
11. Amendments to Terms
Rahi Cabs may modify these Terms at any time. Users are encouraged to review the Terms periodically. Continued use of the services following any changes indicates acceptance of the revised Terms.
12. Governing Law and Jurisdiction
These Terms shall be governed by the laws of the jurisdiction where Rahi Cabs operates. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
13. Contact Information
For any queries regarding these Terms, users can contact Rahi Cabs through the following channels:
- Email: care@raahicabs.in
- Phone: +91 7763913464
- Address: Opp KFC Airport VIP Road Borjhar Guwahati Assam- 781001
By using Rahi Cabs, users acknowledge that they have read, understood, and agreed to these Terms and Conditions.
