Privacy Policy

Effective Date: 8 Jan, 2025

Rahi Cabs ('we', 'our', or 'us') respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services, including our website, mobile applications, and booking platform. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

a. Personal Information

When you register or book a cab with Rahi Cabs, we may collect the following personal information:

• Name
• Phone number
• Email address
• Pickup and drop-off locations
• Payment details (such as credit/debit card information or payment transaction details)

b. Non-Personal Information

We may also collect non-identifiable information such as:

• Device information (IP address, browser type, operating system)
• App usage statistics
• Geolocation data (with your consent)

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide services: Booking and managing cab rides, processing payments, and sending trip confirmations.
• To improve user experience: Enhancing our services, personalizing content, and improving app functionality.
• To ensure safety: Monitoring trip routes for safety, preventing fraud, and ensuring compliance with regulations.
• To communicate: Sending updates, promotional offers, and important notifications related to our services.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following situations:

• With drivers: To ensure they can contact you and fulfill your booking.
• With third-party service providers: For payment processing, data analysis, and other operational services.
• Legal obligations: When required by law or in response to legal processes.
• Business transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights concerning your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal and operational requirements.
• Objection: Object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us at [Insert Contact Email].

6. Retention of Data

We retain personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of those websites before providing any personal information.

8. Changes to this Privacy Policy

Rahi Cabs may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through email or in-app notifications. Please review this policy periodically to stay informed.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Rahi Cabs Support Team
Email: care@raahicabs.in
Phone: +91 7763913464
Address: Opp KFC Airport VIP Road Borjhar Guwahati Assam- 781001

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.